Service Administrator 

Wetherill Park | Full Time | 7:30am – 4:00pm
Up to $85,000 + Superannuation | Onsite Parking

Join a leading global business specialising in access equipment, servicing all of Australia. known for quality, reliability, and a supportive, long-standing team. This key role offers collaboration with multiple departments and customers, handling a variety of administrative tasks and invoicing.

If you thrive on structure, love keeping a busy day running smoothly, and enjoy being the reliable go-to person, this is the role for you. You'll be supported with fantastic onboarding program, including interstate training and hands-on mentoring. 

Why you’ll love it here:

• Supportive culture with long-term staff and strong values 
  
  
• Extensive onboarding and training across states
  
  
• Onsite parking and a stable, growing business in an exciting market

What you’ll do:

• Coordinate daily service bookings and support field technicians
  
  
• Manage customer calls, updates, and planned service reminders
  
  
• Create jobs, raise POs, coordinate parts, and complete invoicing
  
  
• Maintain service cycles (3 monthly and annual servicing)
  
  
• Build strong, ongoing relationships with customers

What we’re looking for:

• Someone who is organised and structured, able to manage multiple priorities

• A clear and effective communicator with a genuine focus on customer service

• Someone comfortable following processes and quick to pick up new systems

• Experience in service admin or a trade/machinery environment is a plus

• Someone who keeps their cool and gets things done, even on busy days

Interested? Call me on 0488 810 211 or email ammi@norwestrecruitment.com.au to chat!