Customer Service | Property Industry | Hills Location | Part Time - Flexible Hours | $65K - $75K + Super (pro rata)

Are you friendly, professional, and ready to be the face of a well established property group? We’re looking for a reliable and customer-focused professional to support a Hills based sales team. This is a fantastic opportunity for someone who enjoys face-to-face engagement, thrives on organisation, and is eager to be part of the property industry.

About the Role
As the first point of contact in the sales office, you’ll play a crucial support role—greeting visitors, handling enquiries, coordinating appointments, and ensuring the smooth running of daily operations. This is a mix of face-to-face customer service and behind-the-scenes administration, with flexibility in hours to suit the right individual.

Hours:
Thursday to Monday approx. 10am–3pm - flexible around candidate needs.
One weekend off per month (working Monday to Friday instead).

What You’ll Be Doing

• Greeting and assisting prospective buyers in person and over the phone
• Collecting visitor information to pass on to the sales team
• Responding to email/phone enquiries and qualifying leads
• Keeping the sales office clean, organised, and welcoming
• Coordinating appointments and supporting the sales team with admin tasks
• Assisting at marketing events and open days
• Following up warm leads during quieter times

What We’re Looking For

Essential:

• Excellent communication and customer service skills
• Prior experience in reception, cuatomer service, sales support or administration roles
• Strong attention to detail and ability to stay productive during quieter times
• Proficiency with phone/email systems and basic data entry
• Ability to work independently and maintain a professional presence

Desirable:

• Experience in the real estate or property industry
• Understanding of inbound lead management or display village environments
• Tech-savvy and a quick learner

Why Joint The Team?

• A welcoming, supportive environment where initiative is valued
• Convenient Hills Location
• Flexible hours to suit your lifestyle or family needs
• Great role for someone re-entering the workforce 
• Opportunities to grow into broader administrative or support roles over time
  
  

If you’re a warm, reliable, and professional individual who enjoys helping people and supporting a busy team apply now or contact me directly via michelledla@norwestrecruitment.com.au or on 0488 810 332