Sales & Support Specialist
Location:
Norwest Business Park
Salary:$70,000 + 5% Bonus + Super | Full-Time Permanent
The Company
Join a global leader in the photography industry — a name loved by outdoor and photography enthusiasts worldwide. Locally, you’ll enjoy the supportive feel of an SME while being backed by a globally recognised brand with decades of innovation behind it.
The Role
As a Sales & Support Specialist, you’ll deliver exceptional customer service to a mix of B2B and B2C customers. Your day will include answering queries via the website, email, and inbound calls — helping customers find the right products and solutions for their needs. You’ll also work closely with internal teams, ensuring seamless service and support.
What’s On Offer
- Secure on-site car parking
- 2-minute walk to the Metro station
- Brand-new office with lakeside views
- 24/7 access to a gym and pool in the building complex
- Generous product discounts
- 1-minute walk to Norwest Marketown & local restaurants
- 1 day WFH, with potential for 2 days in the future
About You
You’re passionate about delivering outstanding customer experiences and can communicate clearly and confidently. You bring a positive, proactive attitude and are eager to learn. An interest in photography, cameras, or technology is highly valued. Experience with SAP ByDesign is a bonus, but not essential — full training will be provided.
Key Requirements:
- Proven experience in a customer service or sales support role
- Excellent communication skills (written & verbal)
- Strong problem-solving skills and attention to detail
- Tech-savvy and quick to learn new systems
- A genuine interest in photography, outdoor adventure, or tech
How to Apply
If you’re ready to combine your passion for customer service with one of the world’s best-loved photography brands, we’d love to hear from you. Apply now to join a friendly team in a modern, supportive environment.
For any queries please email Sebastian on seb@norwestrecruitment.com.au
