Internal Sales / Customer Service – Global Projects
Macquarie Park | $85k + Super | Hybrid | Metro Access
Sick of “customer service” roles that are all calls and no challenge?
This isn’t that.
We’re looking for someone sharp, organised, and proactive to own internal sales and customer operations for a global business specialising in ergonomic and commercial tech solutions.
Based in Macquarie Park (right next to the Metro), you will thrive in a role where no two days are the same, wearing multiple hats across sales, logistics, and project support.
Why You’ll Love This Role…. I'm glad you asked
• Global exposure, work on projects that span Australia, NZ, and the UK
• High-impact role, your decisions affect international shipments and key accounts
• Variety every day, from quotes, orders, and freight to technical product support
• Collaborative, open culture – supportive managers, small close knit long-tenured teams, and zero micromanagement
• Flexibility – hybrid working and a culture that trusts you to get the job done
(Heads up: there’s no onsite parking — but the Metro is right there.)
What You’ll Do:
• Own end-to-end order processing for ecommerce, account clients, and projects
• Provide quotes for products and freight (local & international)
• Manage ETAs, updates, and customer communications
• Coordinate domestic and international freight, couriers, and deliveries
• Handle technical product questions, returns, and RMA coordination
• Update CRM, customer files, and support internal teams on projects
• Assist with tenders and high-value client work
Basically, if it touches customer experience, sales, or delivery, it’s yours.
What We’re Looking For:
We want someone who is more than just a phone operator.
• Experienced in internal sales/customer service or sales support
• Highly organised, with a keen eye for detail
• Comfortable owning complex tasks and following them through
• Curious, proactive, and confident in asking questions
• Able to learn technical products and processes quickly
Bonus if you’ve got experience in:
• Freight, logistics, or international shipping
If this sounds like you, hit apply or call me 0488 810 211 for more information.
