Collections Officer / AR - Immediate Start - Temp to Perm
- Immediate Start Required - Genuine Temp to Perm Opportunity
- $65,000 - $75,000 + super & Parking Onsite for You
- Industry Leader - Growing Business & Excellent Progression Plans
My client is a fast-growing manufacturing company on a mission to deliver products that are not only high-quality and reliable but also sustainable and future-focused. Their success is powered by innovation, strong customer partnerships, and a culture where employees are supported to thrive and make an impact.
They are now seeking an Immediately Available Collections Officer to join their finance team on a temp to perm basis. In this role, you will be responsible for proactively managing outstanding debt, maintaining strong customer relationships, and ensuring the business maintains a healthy cash flow position.
Your responsibilities will include (but not limited to):
- Proactively contacting customers to follow up on overdue accounts and negotiate repayment solutions
- Responding to inbound requests and queries from both internal stakeholders and external customers - mixture of calls and emails
- Building and maintaining strong customer relationships through clear and professional communication
- Developing and implementing payment plans that deliver positive outcomes for both the customer and business
- Maintaining accurate records of all customer interactions, payment plans, and allocations
- Preparing and issuing final notices where required
- Processing and allocating customer payments in a timely and accurate manner
As the ideal candidate, you will have:
- Strong experience in Collections or Accounts Receivable with a focus on debt management for 3+ years
- Excellent negotiation and communication skills, with the ability to diffuse difficult conversations
- Proven ability to build trust and maintain positive customer relationships
- Strong organisational skills and attention to detail
- Proactive, solutions-driven mindset with the ability to work independently
- A collaborative team player with a customer service focus
If this opportunity sounds of interest to you, please apply using the link below. If this role isn’t quite right, I’d still encourage you to submit an application as our team have new opportunities going live daily. Feel free to share this role with anyone in your network that may be suitable. Get in touch quoting Reference Number - AS 73068.