Call Centre Representative x 2

• Global Organisation - Chipping Norton  
• Immediate Start - $36.30 + S per hour
• Several temporary positions available for an immediate start

Our client is seeking multiple Call Centre Representatives to join their global organisation based in Chipping Norton. You must have prior experience in high volume call centre environments and be able to start immediately.


The Role

• Receiving high volume inbound calls regarding general enquiries from new and existing customers
• Scheduling technicians for product services, repairs and appointments 
• Deliver customer service excellence through effective communication with internal and external customers
• Database management and data entry 
• Monitoring of fax and email correspondence
• Meet monthly reporting requirements as well as delegated ad-hoc tasks.
  
  

The successful candidate:

• Has proven experience in customer service and call centre environments 
• Has a passion for providing outstanding service at all times  
• Has excellent relationship and rapport building skills 
• Capable of working within tight time frames and managing own work-utilising time management skills 
• Current working knowledge of SAP 
• Is confident, friendly and switched on
• Has excellent communication skills both written and verbal 
• Is extremely organised and has high attention to detail 

If this sounds like the role for you APPLY TODAY to send your resume to James@norwestrecruitment.com.au 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.  

We thank you for your interest in these positions however only suitable candidates will be contacted. In the meantime, we invite you to register your details online at www.norwestrecruitment.com.au to be considered for suitable positions.