Norwest Recruitment is currently seeking experienced Customer Service Officers to join our corporate leading clients. The temporary assignments we have available are varied, long and short term and some have a view to be made permanent.

We require enthusiastic, reliable and professional candidates that are flexible and available to start work immediately.

Reporting to the Customer Service Manager your role may involve the following:

This role will involve the following responsibilities;

• Answering low to high volume inbound calls.
• Processing customer orders.
• Following up and managing stock.
• Dealing with customer complaints.
• Managing service appointments.
• General administration support as required.

The successful applicant will posses the following;

• Recent experience within a similar phone based Customer Service position.
• Industry experience within FMCG, Medical and Automotive industries would be advantageous.
• Corporate presentation.
• Excellent written and verbal communication skills.
• Fast and accurate data entry skills minimum 8,000 kph with 99% accuracy.
• Intermediate Word and Excel skills along with other systems such as SAP. Oracle, AS400 and Pronto.
• Must have access to your own transport as some companies are not accessible via public transport.

If you fit the above selection criteria and are looking to gain a new challenging opportunity and you want to work close to home please send in your application for consideration.

To apply, please press APPLY NOW, email your resume to belinda@norwestrecruitment.com.au for consideration.

We thank you for your interest in this vacancy, however due to the nature of the current volume of applications, only candidates who match the specific criteria will be contacted.